Effective: September 1, 2017
We collect information so that we may achieve our mission of providing financial support to patients in need, and by delivering programs that educate, build awareness, and drive advocacy, resulting in greater public understanding and ultimately the prevention of kidney disease. The information you provide allows us to help you on a more personal level so we can better respond to your requests, understand your needs, and provide you the information and resources you need. If you provide a mailing address, email address or phone number, our intention is to send correspondence only to those who have chosen to receive such communications. At any time, you have the right to decline receiving future communications in any manner, including email, fax, phone, SMS and postal mail.
What information is collected by AKF?
When you browse the AKF site, you do so anonymously. Personal information— including your email address—is not collected. However, we may request that you voluntarily supply us with personal information, including your email address for purposes such as correspondence, site registration, making a purchase or donation, or participating in online surveys. We may ask for your name, email address, phone number, mailing address and other optional information that we deem necessary to fulfill any requests you may have. At any time, you may decline to provide such information and we will do our best to fulfill any requests you may have with the information you desire to share with us.
Cookies & tracking data
The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. To learn more about cookies, pixels and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org.
Where do we transfer and store information?
AKF treats personal data, including credit card information, as a critical asset that must be guarded at all times against loss and unauthorized access. Access to user data is limited to those who specifically need it to conduct their business responsibilities. To ensure the security of credit card and personal information, this website employs industry-standard security methods, including the Secure Socket Layers (SSL) protocol for the encryption of transmitted data. Our service provider, Blackbaud, complies with the Payment Card Industry Data Security Standard (PCI DSS) and the Payment Application Data Security Standard (PA-DSS). When you make a donation to the AKF, make a purchase, or access your account information, all your personal information is encrypted to protect against unauthorized use. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do this at your own risk.
AKF is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States. Residents of some other countries, including residents of the European Union, should be aware that the laws of the United States do not offer the same protections as the laws of your home country.
How do we use information?
We collect information primarily to accept donations, accomplish our mission of assisting victims of kidney disease, and to provide you with information concerning our programs, projects, and activities. We also use information for analytical purposes, to improve our website, our donor base, our outreach, or to respond to requests for information or merchandise. We may inform you of other purposes at the time that we collect some forms of information.
With whom do we share information?
If, for any reason, a court order or subpoena would require us to release information, we notify the user directly so that his/her legal rights can be exercised, if appropriate. The only exceptions to this policy are when we are prohibited by court order or law from notifying the user, or cases in which fraud and/or criminal activity is suspected.
Deciding to no longer receive any communications
The American Kidney Fund provides users with an easy method to decline receiving future email or direct mail offers and recognizes the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the email address included in every email message you receive, by replying to the SMS or by writing to us at the address shown below, on every page our web site, or on the direct mail piece.
Access to your data and your choices
Protecting your data
Each AKF employee is personally responsible for maintaining user confidentiality and all subcontractors are required to enter into an agreement that they will comply with these policies. Employees who violate these policies are subject to disciplinary action, up to and including dismissal, while subcontractors may have their work terminated. All individuals with access to confidential information are expected to report violations—and may do so confidentially—to their managers or other supervisors.
What else should I know about my privacy?
Third party Internet sites and services that may be accessible through AKF's site have separate privacy and data collection practices, independent of us. AKF has no responsibility or liability for these independent policies or actions. You are solely responsible for maintaining the secrecy of your passwords, membership ID, or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we aim to protect your personal information, AKF cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
How to contact us
If you have questions or concerns about your privacy while browsing AKF’s website, please email us at firstname.lastname@example.org or call us at 800.638.8299. You may also mail us at:
American Kidney Fund
11921 Rockville Pike, Suite 300
Rockville, MD 20852